Service Request Ticket - # 18771

Service Request Information

CONTACT Name Backus, Nick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2007 11:24 AM
Department Humanities Division Phone 88851
Location Email backusj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060214[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 9P2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A4:C9:D1

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jan 19, 2007 10:50 AM 
Task reassigned to Ronni Luchterhand.
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Kevin Elmore Jan 19, 2007 09:01 AM 
Nick called and said he's not having any more 
problems.  I changed it to completed.
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Ronni Luchterhand Jan 19, 2007 08:11 AM 
called, left vm. was wondering if he was still
having a problem.
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Courtney Wehner Jan 12, 2007 11:25 AM 
It is telling him that it is taking too long to 
send and that he needs to either recompose or try 
again later. He said that he tried this numerous 
times and it will not send. He will be in and out 
so you should call first.
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