Service Request Ticket - # 18776

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2007 01:16 PM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051164[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB8113 FRU S#0619BB80F1 Location Storage

CPU Unknown


OS Unknown Software MS Office from P0059051

Wired NIC 00:14:4F:3B:AA:6F

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 12, 2007 03:26 PM 
ts4 is a different ball game.
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Myron Hoeckle (Student) Jan 12, 2007 03:02 PM 
Task reassigned to Myron Hoeckle.
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Ronni Luchterhand Jan 12, 2007 02:58 PM 
ran out of time before I could stop by
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Ronni Luchterhand Jan 12, 2007 02:11 PM 
Task reassigned to Ronni Luchterhand.
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Jonathan Guillen Jan 12, 2007 01:17 PM 
He works at a thin client logged into Windows. He 
only has the option to print to Timber, but needs 
to be able to print to Buzz and Lightyear.
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