Service Request Ticket - # 18794

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2007 08:48 AM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031369[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Precision Workstation 450 2.66GHz
Serial No. 8R4H251 Location PDR

CPU 2 Xeon 2.66GHz


OS Unknown Software MS Office Pro 2003 from P0049555, transfered from W#20030728 Acrobat Pro 7 from P0057687

Wired NIC 00:0D:56:F9:DC:5D

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 18, 2007 11:14 AM 
done
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Brian Smith Jan 18, 2007 10:13 AM 
Task reassigned to Brian Smith.
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Brian Smith Jan 18, 2007 10:13 AM 
going to take a look.
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Audrey Macken Jan 17, 2007 11:51 AM 
The machine will be available tomorrow morning.
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Brad Dougherty Jan 17, 2007 09:28 AM 
I called him and left a message requesting a call
back when the machine is available.
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Audrey Macken Jan 17, 2007 08:51 AM 
'Application failed to initialize, a problem 
caused window defender service to stop.' He can 
click ok and it works fine, but he would like 
someone to check it out.
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