Service Request Ticket - # 18847

Service Request Information

CONTACT Name Marvin, Roxanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2007 01:35 PM
Department The Research Institute Phone 88838
Location Email marvinr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060418[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz FSB
Serial No. HN4D5C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from TRI site license Adobe Web Premium CS4 WIN license #AD1CSWPA.0L from P0071719.

Wired NIC 00:19:B9:04:D9:FB

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 18, 2007 03:11 PM 
She had created a POP account and an SMTP account
using sundown.wou.edu for both. I installed the
Java connector and she was back up and running.
All her e-mail that she had downloaded via POP has
been copied into the new IMAP account. Closing the
task.
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Brad Dougherty Jan 18, 2007 02:33 PM 
Task reassigned to Brad Dougherty.
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Courtney Carlson Jan 18, 2007 01:37 PM 
Your inbox is showing no new messages. She got a 
new computer about three weeks ago. Say this is 
an urgent matter.
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