Service Request Ticket - # 18870

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2007 11:08 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051108[Edit Inv] (opens in a new window) Bldg/Room APSC 201
Service Tag 4K9H1B1 Description Inspiron 710m, 1.7GHz, 12.1 inch WXGA
Serial No. 4K9H1B1 Location Shondra Russell-Wynning

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0057416

Wired NIC 00:14:22:A9:AE:98


Wireless NIC 00:16:6F:74:7B:C6

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 19, 2007 06:30 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Jan 19, 2007 06:29 PM 
told her about logging into the laptop with her
domain account.
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Courtney Wehner Jan 19, 2007 11:08 AM 
She said that it is new and it does not allow her 
log in. She was told that she needs to get it set 
up with a specific laptop log in??? She can be 
reached at the above ext. Call her first she 
said.
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