Service Request Ticket - # 18876

Service Request Information

CONTACT Name Ival, Mag   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2007 01:10 PM
Department Humanities Division Phone 89425
Location Email ivalm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030651[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D560Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F9:87

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 19, 2007 04:38 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Jan 19, 2007 04:38 PM 
Blake has 303 available.
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Jonathan Guillen Jan 19, 2007 01:17 PM 
She is trying to access Dreamweaver on the 
terminal server, but when she remotely connects 
she gets the error "Could not remotely connect 
because no terminal server client access 
licenceses are available."
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