Service Request Ticket - # 18890

Service Request Information

CONTACT Name Marvin, Roxanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2007 09:00 AM
Department The Research Institute Phone 88838
Location Email marvinr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060418[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz FSB
Serial No. HN4D5C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from TRI site license Adobe Web Premium CS4 WIN license #AD1CSWPA.0L from P0071719.

Wired NIC 00:19:B9:04:D9:FB

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 22, 2007 10:58 AM 
Ended up being an SVC host error. I ran the fix
and that seemed to do the trick. Closing the task.
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Brad Dougherty Jan 22, 2007 10:06 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jan 22, 2007 10:06 AM 
Headed over.
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Joan Guralnick Jan 22, 2007 09:01 AM 
no network provider accepted the given network 
pass. Work is completely stopped because her 
documents are on the network.  She does hae 
internet access.
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