Service Request Ticket - # 18891

Service Request Information

CONTACT Name Kirby, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2007 09:19 AM
Department Humanities/ Philosophy & Religion Phone 88249
Location Email kirbyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040671[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag B1T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. b1t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:14:95

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 22, 2007 10:07 AM 
The restart fixed it.
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Brad Dougherty Jan 22, 2007 09:37 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jan 22, 2007 09:37 AM 
I called him and recommended that he restart his
machine. He said he would give me a call back if
it worked.
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Audrey Macken Jan 22, 2007 09:21 AM 
The computer is unable to find his profile. Some 
work was done on his computer last week and he 
thought this might be because of that. He needs 
this to be resolved because he needs things from 
his computer for class.
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