Service Request Ticket - # 18905

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2007 01:29 PM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060395[Edit Inv] (opens in a new window) Bldg/Room ITC 111
Service Tag 63WJ0C1 Description Dell XPS 1210 laptop, 1.86GHz/667MHz/2MB
Serial No. 63WJ0C1 Location Cindy Springer

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Software MS Office PRo 2003 from P0059359

Wired NIC 00:15:C5:5A:09:83


Wireless NIC 00:18:DE:3C:D2:25

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 23, 2007 03:10 PM 
done and done.
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Myron Hoeckle (Student) Jan 23, 2007 01:07 PM 
installed quick time player to her preference I
will have to look at the rest after lunch.
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Myron Hoeckle (Student) Jan 23, 2007 12:24 PM 
activated the DVD software, heading back over to
the office to see what else is the matter.
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Myron Hoeckle (Student) Jan 23, 2007 12:18 PM 
Task reassigned to Myron Hoeckle.
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Michael Orr Jan 23, 2007 09:37 AM 
Task reassigned to Michael Orr.
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Michael Orr Jan 23, 2007 09:36 AM 
Going over to take a look at it.
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Audrey Macken Jan 22, 2007 01:31 PM 
The laptop will not play DVD's or connect to the 
internet. They need this for a conference at the 
end of the week. She said it is not giving any 
error messages.
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