Service Request Ticket - # 18908

Service Request Information

CONTACT Name Samples, Bernett   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2007 02:05 PM
Department The Research Institute Phone 88393
Location Email sampleb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060419[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz FSB
Serial No. FN4D5C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from TRI site license

Wired NIC 00:19:B9:04:D4:FA

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 23, 2007 02:29 PM 
This was a SVC host error. Its fixed now.
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Brad Dougherty Jan 23, 2007 12:51 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jan 23, 2007 11:03 AM 
I called and left her a message requesting a call
back when she's available.
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Audrey Macken Jan 22, 2007 02:06 PM 
Shawn called about this. He said that she can't 
connect to the network and the anti virus isn't 
connecting to potter.
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