Service Request Ticket - # 18914

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2007 02:35 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 22, 2007 05:43 PM 
Replaced the tnsnames.ora
 Add Attachment
Joe Crowe Jan 22, 2007 05:42 PM 
Task reassigned to Joe Crowe.
 Add Attachment
Joan Guralnick Jan 22, 2007 02:40 PM 
the student can't do any work until this is 
fixed.  The student can come in again tomorrow 
at 0800 to work on this project
 Add Attachment
Joan Guralnick Jan 22, 2007 02:37 PM 
VIP caused a general protection fault in module 
SQL 16w95.dll @0001:1427
Add Attachment