Service Request Ticket - # 18915

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2007 03:24 PM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040962[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260L4SDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370, Adobe Creative Suite Premium Mac from P0050226(moved from 990460), Adobe CS3 Web Premium MAC from P0063081(installed as v.CS2 Fall 2007)

Wired NIC 00:0D:93:65:66:54

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 22, 2007 04:36 PM 
fixed.
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Myron Hoeckle (Student) Jan 22, 2007 03:36 PM 
Task reassigned to Myron Hoeckle.
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Courtney Wehner Jan 22, 2007 03:26 PM 
I called and told the techs
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Courtney Wehner Jan 22, 2007 03:25 PM 
She was in the middle of reading email, which she 
has had no problems with it, and then she just 
got the error message. It wouldn't let her enter 
in her password. She cannot get the error 
message.
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