Service Request Ticket - # 18936

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2007 12:17 PM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050957[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m, Pentium M, 2GHz,400MHz FSB, 12.1-in WXGA
Serial No. 27GBX81 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software

Wired NIC 00:12:3F:6A:03:D6


Wireless NIC 00:13:CE:38:C1:35

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 24, 2007 03:51 PM 
all fixed.
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Myron Hoeckle (Student) Jan 24, 2007 03:31 PM 
Task reassigned to Myron Hoeckle.
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Audrey Macken Jan 24, 2007 11:56 AM 
Angie called back about this. It is sitting on 
her desk and they have no more laptops to check 
out.
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Courtney Carlson Jan 23, 2007 12:18 PM 
They have five laptops, but only one is not 
allowing them to change the expired password.
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