Service Request Ticket - # 18939

Service Request Information

CONTACT Name Zygmont, Zenon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2007 02:13 PM
Department Business/Economics Division Phone 88244
Location Email zygmonz@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20030821[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034708; 17
Serial No. MX08G152476051BGAESP Location PDR

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Feb 05, 2007 11:07 AM
Task reassigned to Brad Dougherty.
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Brad Dougherty Feb 05, 2007 11:07 AM
I ran the SVC host fix. Hopefully that fixed the
issue.
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Brad Dougherty Feb 05, 2007 10:34 AM
The machine was in use when I Damewared in, I
called and was directed to his voicemail. I left a
message requesting a call back when the machine is
available.
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James Varieur Feb 05, 2007 07:39 AM
He is having same problem, same error message as 
before. He said he would leave  his computer on..
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Joe Crowe Jan 24, 2007 02:51 PM
Left him a msg
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Joe Crowe Jan 24, 2007 02:28 PM
Did not generate this error whilst working.  They
are 37 ish updates to do though.
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Joe Crowe Jan 24, 2007 02:20 PM
Running WSUS bat.
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Joe Crowe Jan 24, 2007 02:18 PM
Task reassigned to Joe Crowe.
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Audrey Macken Jan 24, 2007 10:32 AM
He was told his computer could be worked on 
remotely so he said he is in class between noon 
and 3 and he will leave the computer on.
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Brad Dougherty Jan 24, 2007 10:00 AM
Called and left a message requesting a call back
when his machine is available to be worked on.
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Courtney Wehner Jan 23, 2007 02:14 PM
svc.exe application host error. He will be out 
for the rest of the day, so you can come in 
tomorrow from 9:30a-11:30a during his office 
hours he said.
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