Service Request Ticket - # 18948

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2007 03:56 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050989[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 5QPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 24, 2007 09:41 AM 
Loaded last known configuration. I'm assuming the
refresh rate was set to something higher than what
the monitor was capable of. Fixed.
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Brad Dougherty Jan 24, 2007 09:20 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jan 24, 2007 09:20 AM 
Headed over.
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Courtney Wehner Jan 23, 2007 03:58 PM 
This computer is in room 124. They need help with 
this ASAP. You need to call Colleen Shell #88396 
to make sure that the room is open for you to go 
in to because it is the counslor's room.
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