Service Request Ticket - # 18965

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2007 12:16 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040932[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 1700n Laser Printer with 4 year warranty
Serial No. DVWS951 Location PDR

Model 1700N Hostname
Notes resumes.wou.edu Ink/Toner Refill

Wired NIC 00:04:00:C3:45:97

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 26, 2007 11:37 AM 
was able to get the paper out, It was a thick 
piece of paper. I ran about 10 pages through 
without a problem, it could be the thick paper 
that is creating the jam.
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Brian Smith Jan 26, 2007 11:17 AM 
Task reassigned to Brian Smith.
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Brian Smith Jan 26, 2007 11:17 AM 
going to go take a look.
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Audrey Macken Jan 24, 2007 12:16 PM 
it is continually jamming and they can see where, 
but can't get to it.
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