Service Request Ticket - # 18976

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2007 02:33 PM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040753[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. sqp5120g4pnz Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0051830, Adobe Photoshop CS v8 from P0049796 moved from 990279, TRANSFERED TO W#20090799(Dreamweaver v8 from P0060363, Adobe CS3 Design Standard for MAC from P0061036)

Wired NIC 00:11:24:71:49:3C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 30, 2007 05:32 PM 
I updated both machines to 6.9. Its working now.
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Brian Smith Jan 29, 2007 11:29 AM 
Task reassigned to Brad Dougherty.
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Brian Smith Jan 29, 2007 11:28 AM 
TUESDAY anytime after 2:00
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Brian Smith Jan 29, 2007 11:26 AM 
Task reassigned to Brian Smith.
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Christian Mendez Jan 24, 2007 02:34 PM 
Pro Tools Software has been on the computer for a 
long time, and believes that there was a system 
upgrade and thus, the software does not work any 
longer.
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