Service Request Ticket - # 18981

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2007 04:14 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050954[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000: Pentium M, 1.73GHz,2MB Cache,533MHz FSB
Serial No. GVXBX81 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0055522

Wired NIC 00:14:22:E2:66:D5


Wireless NIC 00:13:CE:65:81:E8

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 26, 2007 04:42 PM 
done
 Add Attachment
Joe Crowe Jan 26, 2007 04:00 PM 
Task reassigned to Myron Hoeckle.
 Add Attachment
Brian Smith Jan 26, 2007 02:35 PM 
ghosted and named. I also created a local 
account called education. It should be ready to 
deliver.
 Add Attachment
Brian Smith Jan 26, 2007 01:41 PM 
I picked up the laptop. They would like it set 
up with a local admin account so that they can 
check it out to staff members to take minutes at 
meetings.
 Add Attachment
Joe Crowe Jan 25, 2007 10:24 AM 
Bill okayed this machine to be reassinged to
Education (from Inst Research).
 Add Attachment
Joan Guralnick Jan 24, 2007 04:14 PM 
They are willing to walk the machine over right 
now.
 Add Attachment
Joan Guralnick Jan 24, 2007 04:14 PM 
She needs to be able to use this machine for a 
meeting tomorrow morning
 Add Attachment