****This is an email****

Ambre,

I came over and checked the other machine in the
room. Sorry for the confusion. It booted up fine
and ran with no problems. I was able to log in and
use the machine normally without any problems. One
thing I noted is that the Optiplex is sitting
right next to the heating vent in the back of the
room. It would be my guess that the problems that
were occuring were related to this heat and that
the system is now functioning fine because it has
been turned off for a long period and had time to
cool down. If you'd like us to move the system to
the other side of the desk or another location
please call 88925 and let us know. We'd be happy
to come over and do that for you.

If you have any questions about this at all please
feel free to call the helpdesk at 88925 or email
ucshelpdesk@wou.edu

Thank you,

Mike Orr
UCS Tech

There are two computers at this desk. one is an
optiplex on top of the desk with the WOU number
listed in the ticket. The other is a 4600 with WoU
number 20010774 which is under the desk and
doesn't appear to be on the network.

I booted up both machines and let them run for
about ten minutes. I was able to log into the
Optiplex without any problems and neither machine
crashed or rebooted. The optiplex is located
directly next to the heating vent in the back of
the room. 

It is my belief that the rebooting the system was
demonstrating yesterday was a heat related problem
and that unless the machine is left on for long
periods of time this shouldn't be a problem in the
future. They may wish to call us to move the unit.
Ambre wasn't in so i didn't want to just go ahead
and do it without go ahead.

****This is an email****

Michael,
 
I was not the one that put in the request for my
computer. The computer you should have looked at
was the other one in the room. I am sorry for the
confusion. My student worker Ermie called in the
request for the computer he uses yesterday. He is
not going to be here until tomorrow so I can have
him call and reopen the ticket for then if possible.
 
Thank you,
Ambre

If she calls back in about this please reopen and
assign to ucs tech.

Left vm with details.

Called and left vm for times.