Service Request Ticket - # 18988

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2007 08:07 AM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010802[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO; P0038802; Dimension 4400, Pentium 4-1.7Ghz
Serial No. 60WGJ11 Location PDR

CPU Unknown


OS Unknown Software MS Publisher 2002 from P0041246, MS Office Pro 2003 from P0052634
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 25, 2007 09:58 AM 
Task reassigned to Joe Crowe.
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Joe Crowe Jan 25, 2007 09:57 AM 
****This is an email****Hi Jill,

You will be able to clear the Palm/Outlook issue
by following the attached instructions.  If you
have any questions, please give me a call.

thanks,

Joe
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Jonathan Guillen Jan 25, 2007 08:08 AM 
Error message regarding "unmapped timezones." 
These two Outlook issues have been happening 
since the 1st of the year.
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