Service Request Ticket - # 18993

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2007 10:15 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 1QW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 25, 2007 10:46 AM 
It was an SD card. I copied the files off of it
and put them on her desktop.
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Brad Dougherty Jan 25, 2007 10:23 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jan 25, 2007 10:23 AM 
Headed over.
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Jonathan Guillen Jan 25, 2007 10:19 AM 
She described it as being similar to a USB 
thumb/flash drive, but it does not have the USB 
male connector, and she cannot find where to plug 
it into her PC. She transfered files to it from 
home. She says the male connecter part is smaller 
than the typical USB one. I asked if it was 
perhaps firewire but she wasn't sure. She says 
she needs documents off of it urgently for a 
meeting.
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