Service Request Ticket - # 18994

Service Request Information

CONTACT Name Kneece, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2007 10:44 AM
Department Phone 88587
Location Email kneecek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020755[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jan 25, 2007 04:17 PM 
Task reassigned to Michael Orr.
 Add Attachment
Michael Orr Jan 25, 2007 04:17 PM 
They had replaced it with a USB mouse for the time
being. I just shut the machine down, plugged in
the old mouse, turned it on, and it worked.
Closing ticket.
 Add Attachment
Jonathan Guillen Jan 25, 2007 10:45 AM 
The mouse was acting sporadicly to begin with, 
but now it will not move the cursor on the screen 
at all.
Add Attachment