Service Request Ticket - # 19008

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2007 09:30 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060079[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXD73389 Location PDR

Model PQ5409A Hostname
Notes fuser replaced 7/2007 from P0062321, HP 4350 maintenance kit FROM p0063296 10/2007, Fuser for 4250 printer #RM1-1082-AEX from P0063933 12/2007 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:C8:C0

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Brian Smith Jan 29, 2007 12:01 PM 
you can judge what you want to do with this.
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Brian Smith Jan 29, 2007 12:01 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Jan 26, 2007 10:08 AM 
She called back and wanted to add another printer 
to have someone get the jobs cleared out of it 
too. (20060077)
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Kevin Elmore Jan 26, 2007 09:31 AM 
That is to say,
20 print jobs waiting.  Jobs have less than 10 
pages.
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