Service Request Ticket - # 19014

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2007 11:19 AM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050200[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag F8K30G1 Description Inspiron 1520,
Serial No. F8K30G1 Location

CPU Intel Core 2 Duo 2GHz


OS Software MS Office Pro 2003 from P0053152 moved from W#20040918(swap)

Wired NIC 00:1D:09:CD:6A:B2


Wireless NIC 00:1F:3B:02:29:53

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Feb 05, 2007 06:31 PM 
No image change in the middle of term
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Brian Smith Jan 29, 2007 11:36 AM 
Task reassigned to Joe Crowe.
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Courtney Wehner Jan 26, 2007 11:21 AM 
She said that the WOU # is for the laptop that 
the student was working on, but she assumes that 
all the laptops need to have Flash Player 
installed.
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Courtney Wehner Jan 26, 2007 11:19 AM 
The students were trying to download it but it 
would not let her do that.
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