Service Request Ticket - # 19023

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2007 02:37 PM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051152[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0040 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:9D:BC

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 27, 2007 02:02 AM 
Travis rebooted Jefferson
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Joe Crowe Jan 27, 2007 02:01 AM 
Task reassigned to Joe Crowe.
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Jonathan Guillen Jan 26, 2007 02:37 PM 
They unplugged the power to see if that would 
resolve the issue but it did not.
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