Service Request Ticket - # 19025

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2007 03:23 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040973[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5H42P71 Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. 5H42P71 Location PDR 2023 Giveaway

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D1:4E:F2


Wireless NIC 00:12:F0:87:61:0A

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Feb 01, 2007 03:21 PM 
awaiting machine return
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Joe Crowe Jan 29, 2007 04:48 PM 
awaiting pickup
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Joe Crowe Jan 29, 2007 02:06 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Jan 29, 2007 02:05 PM 
ordered: airbill 50590350716
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Joe Crowe Jan 29, 2007 12:46 PM 
picked up
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Jonathan Guillen Jan 26, 2007 03:25 PM 
This is laptop #4, the second victim to 
stickyness in as many weeks.
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