Service Request Ticket - # 19032

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2007 07:39 AM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060395[Edit Inv] (opens in a new window) Bldg/Room ITC 111
Service Tag 63WJ0C1 Description Dell XPS 1210 laptop, 1.86GHz/667MHz/2MB
Serial No. 63WJ0C1 Location Cindy Springer

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Software MS Office PRo 2003 from P0059359

Wired NIC 00:15:C5:5A:09:83


Wireless NIC 00:18:DE:3C:D2:25

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 29, 2007 08:45 AM 
they figured it out they hadn't output to the LCD
projector, they used FN F8 then it worked.
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Myron Hoeckle (Student) Jan 29, 2007 08:40 AM 
checking to see if we can get a cell # or some
other kind of information
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Myron Hoeckle (Student) Jan 29, 2007 08:40 AM 
called no one home.
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James Varieur Jan 29, 2007 07:40 AM 
She has to be leave  at 8:20 am and needs this to 
be done ASAP. She got a new laptop and now it 
doesn't work with the LCD projector..
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