Service Request Ticket - # 19033

Service Request Information

CONTACT Name Hall, Sharon D.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2007 08:23 AM
Department Health & Exercise Science Phone 88908
Location Email halls@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040969[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260YBSDW Location ITC Fee Payment (was HPE office, Student Station)

CPU G5 1.8GHz


OS Software MS Office Pro 2004 from P0053370

Wired NIC 00:0D:93:66:2D:CC

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact clubdubdub@hotmail.com 88925

Tracking

Entered by Date Memo
Audrey Macken
Email

Public
Entered by Date Memo
Audrey Macken Jan 29, 2007 10:39 AM 
Task reassigned to Audrey Macken.
 Add Attachment
Audrey Macken Jan 29, 2007 10:39 AM 
She called and said that whoever used the 
computer last forgot to plug the network cable 
back in, so they figured it out.
 Add Attachment
Audrey Macken Jan 29, 2007 10:25 AM 
Konnie called, unaware that Sharon called 
earlier, to report this problem as well.
 Add Attachment
Audrey Macken Jan 29, 2007 08:25 AM 
This is one of her student computers. When she 
enters her login information, it acts like it is 
about to go to a different page, but then it 
doesn't. She is not getting any error messages.
Add Attachment