Service Request Ticket - # 19048

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2007 11:39 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 1QW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 29, 2007 11:51 AM 
moiuse was bad
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Joe Crowe Jan 29, 2007 11:43 AM 
Task reassigned to Joe Crowe.
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Joan Guralnick Jan 29, 2007 11:40 AM 
I heard the machine turning off in the 
background.  She said that it is frozen and she 
is able to login but she can't move the cursor 
with the mouse.
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