Service Request Ticket - # 19056

Service Request Information

CONTACT Name Rice, Gwenda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2007 02:54 PM
Department Education & Leadership Phone 88832
Location Email riceg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020782[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description LaserJet 2300D printer
Serial No. CNBCD05627 Location pdr pile

Model Q2474A Hostname
Notes Wireless print Server WP110 from P0043062, duplexing Ink/Toner Refill
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jan 30, 2007 10:04 AM 
Task reassigned to Michael Orr.
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Michael Orr Jan 30, 2007 10:04 AM 
Created a new printer settings profile which used
default settings but forced to plain letter paper
in tray two. Problem solved.
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Michael Orr Jan 30, 2007 09:22 AM 
Heading over.
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Audrey Macken Jan 29, 2007 02:57 PM 
Her printer is not responding. She will be 
available all day tomorrow. She is leaving now 
and she said the secretary could open her door, 
but she is going to shut down her computer "so 
you guys don't get into stuff".
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