Service Request Ticket - # 19065

Service Request Information

CONTACT Name Hsieh, Bau Hwa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2007 09:10 AM
Department Social Science Phone 88853
Location Email hsiehb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030911[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN02Y3157161843RAH1A Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 30, 2007 05:26 PM 
She was trying to find out if her work machine
will be able to convert the MS Word 6.0 files
created by her personal (and ancient) iMac. I
explained to her that she would have to update her
home machine to a more recent version of office
and possibly Apple OS (I assume she's running 9 or
earlier.).
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Joe Crowe Jan 30, 2007 04:49 PM 
Is this ready to close?
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Joe Crowe Jan 30, 2007 04:49 PM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Jan 30, 2007 09:11 AM 
...to her Mac at home so she can do work at home 
as well. She said you can call her at her office 
and leave a message if she is not there.
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