Service Request Ticket - # 19071

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2007 11:33 AM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010912[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500 Series Intel P4 1.8GHz
Serial No. n/a Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP PRO from P0037844

Wired NIC 00:02:B3:AA:DC:AE

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Carlson Jan 30, 2007 12:20 PM 
Called saying it resolved itself and he didn't 
know how, but he would call if the problem 
returned.
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Courtney Wehner Jan 30, 2007 11:34 AM 
He said it was working fine yesterday and today 
it will not boot up. It is located in the PP.
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