Service Request Ticket

Service Request Information

CONTACT	Name	Price, Michele	Date	Feb 01, 2007 09:36 AM
	Department	International Education & Development	Phone	88493
	Location		Email	pricemv@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20031332 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP LaserJet 2300
	Serial No.	CNBG19581	Location	PDR 2023 Giveaway
	Model	2300	Hostname
	Notes		Ink/Toner Refill

TECHS	Submitted by	Jonathan Guillen	Contact	jguille@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Joe Crowe	Feb 05, 2007 04:42 PM	It was the cart.	Add Attachment
Joe Crowe	Feb 05, 2007 04:21 PM	Task reassigned to Joe Crowe.	Add Attachment
Courtney Wehner	Feb 05, 2007 04:18 PM	She called back and was wondering when someone was going to be able to come over. She is in till 5p and said that the printer is getting worse by the minute.(I called over and told the techs)	Add Attachment
Audrey Macken	Feb 05, 2007 01:05 PM	She said you can come up anytime, but she might be in student interviews in 501c. It is okay if you need to tap on the door for anything.	Add Attachment
Michael Orr	Feb 05, 2007 12:30 PM	Called and asked for times this week.	Add Attachment
Jonathan Guillen	Feb 02, 2007 12:58 PM	She will be in the office all afternoon until at least 5.	Add Attachment
Brian Smith	Feb 02, 2007 12:55 PM	called and asked for times available.	Add Attachment
Joe Crowe	Feb 01, 2007 12:51 PM	Check to see if it's the fuser or the toner	Add Attachment
Jonathan Guillen	Feb 01, 2007 09:42 AM	Documents are printing fine, but marks and text are being printed where/when they shouldn't.	Add Attachment