Service Request Ticket - # 19123

Service Request Information

CONTACT Name Marvin, Roxanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2007 11:17 AM
Department The Research Institute Phone 88838
Location Email marvinr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060418[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz FSB
Serial No. HN4D5C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from TRI site license Adobe Web Premium CS4 WIN license #AD1CSWPA.0L from P0071719.

Wired NIC 00:19:B9:04:D9:FB

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Feb 05, 2007 02:53 PM 
Task reassigned to Joe Crowe.
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Audrey Macken Feb 05, 2007 11:03 AM 
Task reassigned to Network Support.
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Travis Knabe Feb 05, 2007 10:38 AM 
I believe the Z: drive is on a TR server.
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Audrey Macken Feb 05, 2007 09:06 AM 
Available all day today.
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Brian Smith Feb 02, 2007 01:49 PM 
called and left a voicemail for times available. 
I am wondering if this is a special TRI setup 
because as far as I know we don't map to the z:
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Jonathan Guillen Feb 01, 2007 11:18 AM 
She is working on HTML and is trying to access 
the network drive through "My Computer." It has 
worked fine in the past.
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