Service Request Ticket - # 19133

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2007 08:41 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051217[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG633197ED Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EB:3A:A2

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Feb 06, 2007 04:47 PM 
Task reassigned to Michael Orr.
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Michael Orr Feb 06, 2007 04:47 PM 
User error. Printer's ok.
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Michael Orr Feb 06, 2007 04:36 PM 
Fixed it, but just got a call back that it's still
not working.
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Michael Orr Feb 06, 2007 03:55 PM 
Going to go check it out.
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Michael Orr Feb 06, 2007 03:47 PM 
503-838-8893
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Joe Crowe Feb 05, 2007 04:06 PM 
5038388893

and 
503-838-8893
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Adam Bates Feb 01, 2007 08:43 PM 
The machine will not print and when opened up 
there seems to be a part missing (a cable that 
goes into the print cartridges).
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