Service Request Ticket - # 19145

Service Request Information

CONTACT Name Shell, Colleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2007 10:18 AM
Department Student Health & Counseling Center Phone 88058
Location Email shellc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050919[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800MHz FSB
Serial No. DXLMW81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0055522

Wired NIC 00:12:3F:BF:A0:97


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public

Entered by Date Memo
Michael Orr Feb 05, 2007 12:17 PM
Task reassigned to Michael Orr.
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Michael Orr Feb 05, 2007 12:17 PM
Went over and set it up. She's all set.
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Michael Orr Feb 05, 2007 12:04 PM
Called to see if now was a good time to come over.
Was placed on hold for over 10 minutes. Will just
walk over.
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Tricia Flaherty Feb 02, 2007 10:19 AM
I will put in Tech inbox with Invoice
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