Service Request Ticket - # 19165

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2007 10:11 AM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20041144[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell GX270 - TRI Purchased
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:00:0B:88:66:37


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Feb 05, 2007 01:10 PM
Task reassigned to Joe Crowe.
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Audrey Macken Feb 05, 2007 11:10 AM
Task reassigned to Network Support.
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Audrey Macken Feb 05, 2007 10:12 AM
I understand that someone from UCS will come to 
Todd Hall today to figure out why we no longer 
have connection to the TRI server to change web 
pages. I have not yet reported this to UCS, but I 
am in the same boat  no connection to the TRI 
webserver. Please add my name to the list of 
those who need to have the drive remapped or 
whatever.

 

Bonnie Morihara
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Audrey Macken Feb 05, 2007 10:12 AM
Thanks Bonnie,

I tried Jeff's fix, but it still didn't work. 
Someone from across the street is supposed to 
come over today...I'll keep my fingers crossed.

Rox
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Audrey Macken Feb 05, 2007 10:12 AM
Hi All,

 

Roxanna told me Thursday that she had no 
connection to the webpages on the TRI server, 
then when I checked, neither did I, but I didnt 
report it then.

 

It was the same this morning when I logged in  
no connection. Do any of you know what has 
happened and if this can be fixed at the server 
or if each of our computers needs remapping?

 

Bonnie
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