Service Request Ticket - # 19167

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2007 10:30 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050982[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag BQ9WB91 Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. BQ9WB91 Location ITC 207 Storage (was S. Scheck/LAS Staff Laptop)

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6B:3B:50


Wireless NIC 00:16:6F:30:BF:12

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Feb 07, 2007 11:51 AM 
works now.
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Brian Smith Feb 07, 2007 11:22 AM 
going to take a look.
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Audrey Macken Feb 05, 2007 12:55 PM 
She called back and said that this laptop will 
not print. Apparently that was the original 
issue, but I don't remember her mentioning it 
earlier.
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Brian Smith Feb 05, 2007 12:19 PM 
Task reassigned to Brian Smith.
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Brian Smith Feb 05, 2007 12:18 PM 
going to go take a look.
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Audrey Macken Feb 05, 2007 10:32 AM 
She is getting an error message when she tries to 
connect: 'Quarantine: You have failed 1 or more 
security checks.'
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