Service Request Ticket - # 19188

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2007 03:26 PM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051164[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB8113 FRU S#0619BB80F1 Location Storage

CPU Unknown


OS Unknown Software MS Office from P0059051

Wired NIC 00:14:4F:3B:AA:6F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Feb 08, 2007 08:24 AM 
Called to let him know that the thin client is 
simply emulating a Sun keyboard when using a 
Windows keyboard. i.e. there is no Right CTRL 
nor Windows button.
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Joe Crowe Feb 05, 2007 04:50 PM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Joe Crowe Feb 05, 2007 04:50 PM 
Any tips?
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Joe Crowe Feb 05, 2007 04:50 PM 
Hi Alex,
This seems to occur only ont eh thin clients:
Windows Key and right ctrl key do not work.
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Myron Hoeckle (Student) Feb 05, 2007 04:43 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Feb 05, 2007 04:43 PM 
seems to be a ts issue from the thin clients
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Courtney Wehner Feb 05, 2007 03:26 PM 
He will be in his office the rest of the 
afternoon.
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