Service Request Ticket

Service Request Information

CONTACT	Name	Henslee, John	Date	Feb 05, 2007 04:49 PM
	Department	Facilities Services	Phone	88309
	Location		Email	hensleej@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060496 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Photo all-in-one Printer 926 #9263YR
	Serial No.		Location	PDR
	Model		Hostname
	Notes		Ink/Toner Refill

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Feb 20, 2007 09:40 AM	delivered	Add Attachment
Myron Hoeckle (Student)	Feb 20, 2007 08:41 AM	John and Mike called left them both a VM	Add Attachment
Joe Crowe	Feb 19, 2007 03:27 AM	Cart replaced	Add Attachment
Joe Crowe	Feb 19, 2007 03:27 AM	Task reassigned to Myron Hoeckle.	Add Attachment
Myron Hoeckle (Student)	Feb 15, 2007 08:29 AM	Task reassigned to Joe Crowe.	Add Attachment
Myron Hoeckle (Student)	Feb 15, 2007 08:29 AM	Joe is having the cartridge repalced	Add Attachment
Myron Hoeckle (Student)	Feb 14, 2007 08:19 AM	print outs with the printer.	Add Attachment
Myron Hoeckle (Student)	Feb 14, 2007 08:04 AM	appears to have a bad color cartridge. brought it back	Add Attachment
Myron Hoeckle (Student)	Feb 13, 2007 01:31 PM	got hold of mike on the way over.	Add Attachment
Myron Hoeckle (Student)	Feb 13, 2007 01:29 PM	called there was no answer, calling Mike Ross	Add Attachment
Myron Hoeckle (Student)	Feb 13, 2007 01:27 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Tricia Flaherty	Feb 05, 2007 04:50 PM	Printer is on workbench behind my desk with invoice and printer cable, etc. You might contact Mike Ross for secondary contact delivery at 8-8046	Add Attachment