Service Request Ticket - # 19219

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2007 09:39 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010443[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description PO: P0034434; LaserJet 4100DTN
Serial No. USGNJ07046 Location PDR

Model J4169A Hostname
Notes duplexing PPM: 25 NIC: 00-01-E6-4D-4E-21 Ink/Toner Refill

Wired NIC 00:01:E6:4D:4E:21

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Feb 07, 2007 04:09 PM 
left a vm about replacing toner.
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Myron Hoeckle (Student) Feb 07, 2007 04:05 PM 
the toner was bad...
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Myron Hoeckle (Student) Feb 07, 2007 03:20 PM 
brought some samples back going to discuss with joe.
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Myron Hoeckle (Student) Feb 07, 2007 03:20 PM 
Task reassigned to Myron Hoeckle.
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Christian Mendez Feb 07, 2007 02:55 PM 
called for Michael Orr. He can reach her anytime 
at her office.
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Michael Orr Feb 07, 2007 02:41 PM 
Called, left VM for times.
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Audrey Macken Feb 07, 2007 09:40 AM 
When paper goes through the printer it is coming 
out grayer than when it went in. It does not 
affect words or images that are printed, but the 
entire paper is a darker shade than it was.
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