Service Request Ticket - # 19223

Service Request Information

CONTACT Name McDaniel, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2007 09:55 AM
Department Human Resources Phone 88963
Location Email mcdanieh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040689[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 17T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, Adobe Acrobat Pro v7 from P0059450 transferred to W#20070984

Wired NIC 00:11:43:BB:12:73

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Macken Feb 07, 2007 10:44 AM 
I called earlier this morning with outlook 
express problems. I have actually solved the 
issue so I won't need anyone to look at my 
computer!
 
 
Thanks! -Heather
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Audrey Macken Feb 07, 2007 09:56 AM 
She gets a message saying that outlook can't 
connect to the outgoing mail server every time 
she sends a message.
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