Service Request Ticket - # 19234

Service Request Information

CONTACT Name Marvin, Roxanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2007 01:33 PM
Department The Research Institute Phone 88838
Location Email marvinr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060418[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz FSB
Serial No. HN4D5C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from TRI site license Adobe Web Premium CS4 WIN license #AD1CSWPA.0L from P0071719.

Wired NIC 00:19:B9:04:D9:FB

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Feb 07, 2007 02:00 PM 
Task reassigned to Brian Smith.
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Brian Smith Feb 07, 2007 01:59 PM 
she was trying to go to \tri3\d-drive instead of 
\\tri3\d-drive
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Christian Mendez Feb 07, 2007 01:35 PM 
Cannot access the TR web server (online) since 
Thursday February 1st. She has never had issues 
with it before that date.

She also called and said that she had placed a 
task for this before "accessing the Z:network 
drive" but it says it was completed.
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