Service Request Ticket - # 19285

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2007 08:17 AM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040563[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 117sk61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950

Wired NIC 00:11:43:B1:3E:42


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Feb 12, 2007 06:41 PM
Global issue.  Called user to confirm that they
are okay.
Add Attachment
Joe Crowe Feb 12, 2007 06:40 PM
Task reassigned to Joe Crowe.
Add Attachment
Audrey Macken Feb 12, 2007 08:20 AM
I started recieving a lot of calls about this. 
Bill is aware, so I started a call back list.
Add Attachment