Service Request Ticket - # 19289

Service Request Information

CONTACT Name Davis, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2007 09:02 AM
Department Deaf Studies and Professional Studies Phone 88053
Location Email davisc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20010862[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, Pentium 4-1.8GHZ
Serial No. 236GK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP PRO from P0037777, Intervideo DVD software, Dell Picture Studio standard, MGI VideoWave 4 digital editing, DreamWeaver 4 single user license(P0035756)

Wired NIC 00:06:5B:BB:9E:C1

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 12, 2007 11:01 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Feb 12, 2007 11:01 AM 
It was a server problem that was resolved. Closing
the task.
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Brad Dougherty Feb 12, 2007 10:43 AM 
Called and left a message requesting a call back
and availability info.
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Audrey Macken Feb 12, 2007 09:03 AM 
She gets a message saying 'Server not on line' 
when she opens Outlook.
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