Service Request Ticket - # 19294

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2007 10:09 AM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040649[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 1VH8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 1vh8z61 Location ITC Fee Payment (was HU/April Carothers)

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751, Contribute 3.0 with CPS from P0057048

Wired NIC 00:11:43:BB:13:F4

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact clubdubdub@hotmail.com 88925

Tracking

Entered by Date Memo
Audrey Macken
Email

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Entered by Date Memo
Audrey Macken Feb 12, 2007 10:11 AM 
Task reassigned to Audrey Macken.
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Audrey Macken Feb 12, 2007 10:11 AM 
He restarted his computer 1 more time and it 
seems to be fine.
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Audrey Macken Feb 12, 2007 10:10 AM 
He used it remotely yesterday and didn't have any 
problem, but today, he has no access to the 
network drives.
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