Service Request Ticket - # 19307

Service Request Information

CONTACT Name Kneece, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2007 08:15 AM
Department Phone 88587
Location Email kneecek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020755[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 13, 2007 11:00 AM 
Installed the Java connector. Its working again.
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Brad Dougherty Feb 13, 2007 10:34 AM 
Task reassigned to Brad Dougherty.
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Kevin Elmore Feb 13, 2007 08:18 AM 
When using two computers she had a way that 
Outlook would be usuable on both, but now that's 
not the case.  The machine with the WOU# that 
outlook IS working on is:20040563[Edit Inv].  The WOU 
number above is the machine that the Outlook IS 
NOT working on.  Outlook is trying to set up a 
new account.
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