Service Request Ticket

Service Request Information

CONTACT	Name	Bersani, Hank	Date	Feb 13, 2007 12:57 PM
	Department	Deaf Studies and Professional Studies	Phone	88687
	Location		Email	bersanh@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20010821 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Inspiron 8200, Pentium 4, 1.6 15 in UltraSharp UXGA
	Serial No.	D06YJ11	Location	PDR
	CPU	Pentium 4-1.6GHz
	OS	Unknown	Software

TECHS	Submitted by	Courtney Carlson	Contact	ccarlso@wou.edu	88925
	Primary Technician		Contact	dougherb@wou.edu	88925

Entered by	Date	Memo
Brad Dougherty			Email Public
Entered by	Date	Memo
Tricia Flaherty	Mar 12, 2007 10:14 AM	I updated with correct WOU# and will be getting pricing for price request#2692	Add Attachment
Brad Dougherty	Feb 27, 2007 10:50 AM	Needs new batteries and a power cable. I told her this and she said she would put in a purchase request.	Add Attachment
Courtney Wehner	Feb 21, 2007 04:16 PM	I called Beverly back and told her that you would go see her at 11a tomorrow (Thurs). SHe said that sounded great.	Add Attachment
Courtney Wehner	Feb 21, 2007 04:14 PM	Task reassigned to Brad Dougherty.	Add Attachment
Courtney Wehner	Feb 21, 2007 04:12 PM	She called in and said that she is in her office now until 5p. She is back tomorrow 8a-5p.	Add Attachment
Michael Orr	Feb 21, 2007 12:49 PM	Task reassigned to Michael Orr.	Add Attachment
Michael Orr	Feb 21, 2007 12:11 PM	Called to see if I could come by and look at/pick up the computer. She said everyone was walking out the door for lunch and it would be better if we came by after 1pm today.	Add Attachment
Audrey Macken	Feb 19, 2007 02:20 PM	Beverly Merriman called and said Hank left the computer with her. Her office is ED 220, 88324.	Add Attachment
Courtney Carlson	Feb 13, 2007 01:12 PM	Same problem as in S.Request # 19215. (sorry I didn't just reopen that task)	Add Attachment
Courtney Carlson	Feb 13, 2007 01:07 PM	Bryan fixed this problem one week or ten days ago...problem has returned	Add Attachment