Service Request Ticket - # 19345

Service Request Information

CONTACT Name Kraft, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2007 08:25 AM
Department Phone 88783
Location Email kraftb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060226[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 72L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:83

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Feb 20, 2007 08:41 AM 
Replaced the battery. Works fine.
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Michael Orr Feb 20, 2007 08:29 AM 
Called, heading up to install the battery.
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Joe Crowe Feb 19, 2007 03:03 PM 
Battery set on Mike's desk.
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Joe Crowe Feb 19, 2007 03:03 PM 
Task reassigned to Michael Orr.
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Michael Orr Feb 15, 2007 09:22 AM 
Task reassigned to Joe Crowe.
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Michael Orr Feb 15, 2007 09:22 AM 
Don't have right type of battery. Do we have some
stashed somewhere I don't know about, or do we
need to get one ordered? Assigning to Joe to find out.
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Michael Orr Feb 15, 2007 09:10 AM 
Task reassigned to Michael Orr.
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Michael Orr Feb 15, 2007 09:10 AM 
Heading over
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Jonathan Guillen Feb 15, 2007 08:25 AM 
First time she has seen the message. Appeared 
when she started up her machine this morning.
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