Service Request Ticket - # 19347

Service Request Information

CONTACT Name Rector, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2007 08:43 AM
Department Social Science Phone 88294
Location Email rectorj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030713[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HQC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:32:8A

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Feb 22, 2007 03:53 PM 
Task reassigned to Joe Crowe.
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Michael Orr Feb 21, 2007 12:20 PM 
Called again. vm for times. huzzah.
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Michael Orr Feb 20, 2007 09:51 AM 
Called, left another vm for times and to see if
this is still a problem.
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Michael Orr Feb 15, 2007 09:06 AM 
Called, left vm. Told him he could use power
button to shutdown and then restart. Told him to
call with times for us to come by and do them
manually if this remains a problem.
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